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Frequently Asked Questions (FAQ) – Pro-Tow Services LLC
Frequently Asked Questions (FAQ) – Pro-Tow Services LLC
1. How fast can you arrive?
1. How fast can you arrive?
We typically arrive in 15–35 minutes anywhere in Central Orlando, East Orlando, including Alafaya, Waterford Lakes, Oviedo, Avalon Park, Bithlo, Winter Springs & Altamonte Springs.
2. How much does a tow cost in Orlando?
2. How much does a tow cost in Orlando?
Most local tows depend on exact mileage, equipment needed, and drop-off location.
We always give the exact total before dispatch — no hidden fees.
3. Do you tow without keys or when the car won’t go into neutral?
3. Do you tow without keys or when the car won’t go into neutral?
Yes. We specialize in no-key and no-neutral towing using dollies and proper equipment to protect your transmission, drivetrain, control arms, suspension, and alignment.
4. Do you offer Special equipment towing?
4. Do you offer Special equipment towing?
Yes. We offer flatbed or special equipment towing for luxury vehicles, EVs, AWD, lowered cars, and vehicles requiring all-wheel lift.
5. What areas do you serve?
5. What areas do you serve?
We serve all of Orlando, including:
Alafaya
East Orlando
Orlando
Oviedo
Waterford Lakes
Avalon Park
Winter Springs
Altamonte Springs
Union Park
Bithlo
Lake Underhill / Econ area
Conway
Baldwin Park
More
If you’re in Central or East Orlando, we can reach you fast.
6. Do you tow electric and hybrid vehicles (Tesla, Rivian, Prius)?
6. Do you tow electric and hybrid vehicles (Tesla, Rivian, Prius)?
Yes. We are trained and equipped for EV and hybrid towing, including Tesla, Rivian, Prius, Bolt, Ioniq, and more. Keys or no Keys. Power or no power.
7. Can you tow long distances?
7. Can you tow long distances?
Yes. We provide long-distance towing anywhere in Florida.
We offer fair pricing based on mileage.
8. Do you provide roadside services?
8. Do you provide roadside services?
Yes — we offer:
Jump starts
Lockouts
Tire changes
Fuel delivery
Winch-outs (mud, grass, sand)
9. Are you available 24/7?
9. Are you available 24/7?
No 9AM-1145PM right now
10. Do you work with mechanics and dealerships?
10. Do you work with mechanics and dealerships?
Yes. We frequently tow to:
Firestone
Pep Boys
Local shops
Dealerships
Independent mechanics
We also tow between shops, homes and inspection stations.
Towing in Altamonte Springs, FL
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